The rules on processing of personal data are set out in the General Data Protection Regulation (the GDPR).
1. Definitions
Data Controller – A controller determines the purposes and means of processing personal data
Data Processor – A processor is responsible for processing personal data on behalf of a controller
Data Subject – A natural person
Categories of data: Personal data
Personal Data – The GDPR applies to ‘personal data’ meaning any information relating to an identifia-ble person who can be directly or indirectly identified in particular by reference to an identifier (as ex-plained in Article 6 of GDPR). Online identifiers include IP addresses and cookies.
Processing – means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or de-struction.
Third Party – means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or proces-sor, are authorised to process personal data.
2. Who are we?
J.W. Walker & Sons Ltd is the data controller. Our contact details are: 2 Hopton Court, Hopton Park Ind. Estate, Devizes, Wiltshire SN10 2EU. For all data matters contact Sebastian Meakin at this address.
3. The purpose(s) of processing personal data
We use personal data solely for the fulfilment of a contract or service
4. The categories of personal data concerned
With reference to the categories of personal data described in the definitions section, we process the following categories of data:
Personal data: Title, Name, Address, Telephone number/s, Email Address.
5. Our lawful basis for processing general personal data:
Processing necessary for the performance of a contract with the data subject or to take steps to enter into a contract or service
6. Sharing personal data
Personal data will be treated as strictly confidential and will not be shared with any third-party. Data will be stored only in the UK.
7. How long do we keep personal data?
We keep personal data for no longer than reasonably necessary and we only retain such data for the following purposes.
- Accounts details will be held for 7 years to meet HMRC requirements
- General email and correspondence will be held until one year after final correspond-ence
- Personal data relating to warranty obligations and servicing our- and other products will be held for the duration of the service.
8. Rights and personal data
The following rights apply with respect to personal data:
- For an individual to request a copy of the data which we hold about them;
- To request that we correct any personal data if it is found to be inaccurate or out of date;
- To request that personal data is erased where it is no longer necessary to retain such data;
- To request that, where there is a dispute in relation to the accuracy or processing of personal data, a restriction is placed on further processing,
9. Changes to this privacy policy
Any changes to our privacy policy will be posted on our website and, where appropriate, notified by e-mail or letter.
10. How to make an enquiry
To exercise all relevant rights, queries or complaints please in the first instance contact our Data Rep-resentative Sebastian Meakin at our head office address of 2 Hopton Court, Hopton Park Ind. Estate, Devizes, Wiltshire SN10 2EU, United Kingdom.
11. How to make a complaint
To exercise all relevant rights, queries or complaints please in the first instance contact our Data Representative Sebastian Meakin at our head office address of 2 Hopton Court, Hopton Park Ind. Estate, Devizes, Wiltshire SN10 2EU, United Kingdom.
If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioners Office on 0303 123 1113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England.
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